C&S Wholesale Grocers, Inc. Senior Business Manager in Carlisle, Pennsylvania

Company Overview

C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

The Senior Business Manager – Chain Sales (SBM) is a primary liaison between C&S and the customer and is domiciled at the Customer’s headquarters office. The SBM is the conduit between C&S departments such as Procurement, Sales, Operations, Transportation, and Demand Planning with the appropriate customer partners. The SBM monitors and enforces Best Practices, tracks contractual requirements and deviations, drives key metrics, supports opportunities requiring escalation, and leads or participates in various projects.


  • Manage interaction between C&S and customer senior management, including customer initiatives of operations, expansions, new business, start-ups, and process improvement

  • Work with the customer and internal business partners to resolve issues

  • Forecast sales, plan seasonal business, and prepare and maintain budget

  • Prepare quarterly presentations reflecting business trends

  • Monitor contract compliance and policy adherence.

  • Ensure all processes are implemented and executed (i.e. Ad management, new, discontinued, short-coded, and “dead” product) and implement process improvement

  • Participate in customer calls with C&S partners to address new opportunities and projects.

  • Negotiate with the customer to maximize product flow, inventory, and to coordinate future action with short-coded and slow moving inventory.

  • Train, coach, and ensure service level targets are met.

  • Partner with C&S procurement group to ensure compliance and to maximize performance.

  • Responsible for management of others, including hiring, training, counseling and other functions where applicable

  • Other duties as assigned.


  • Bachelor’s Degree or equivalent work experience

  • Five plus years in Grocery or retail operations

  • Solid understanding of all business functions including Finance, Transportation, Operations and Retail Sales

  • Skilled using Microsoft Office, including Outlook, Word, Excel, and Powerpoint

  • The ability to communicate, influence negotiations, and interact with all management levels

  • Professional written and verbal communication skills

  • Strong teamwork and interpersonal skills

  • Ability to quickly address issues and suggest resolution

  • Strong ability to multi-task and be successful in a quickly changing business environment

  • Ability to manage customer interactions that can be highly charged and confrontational

Requisition ID 6912

Job Locations US-PA-Carlisle

Company C&S Wholesale Grocers, Inc.

Category Sales

Posted Date 6/20/2017