C&S Wholesale Grocers, Inc. Associate Regional Field Support Tech in Houston, Texas

Company Overview

Grocers Supply , based in Houston, is the largest wholesale grocery supplier in Texas, supplying over 900 independent grocery stores. Grocers Supply serves customers of all sizes, from single store independent retailers to chains, such as: Fiesta, FoodTown, Market Basket, Cox Foodarama / La Fiesta, Sellers Brothers, Minyard Food Stores, G. E. Foodland, and El Rio Grande.

Working Safely is a Condition for Employment with GSC Wholesale, LLC. GSC Wholesale, LLC is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

As the Associate Regional Field Support Tech, you will assist with implementing all strategies for the IS operations and provide technical guidance of IS procedures for the warehouse operation.

Responsibilities

  • Work on incident and request tickets to ensure all work is completed

  • Provide technical support for facilities as needed (24/7)

  • Assist in the installation and support of highly technical systems such as wireless networks, mobile computing and RF equipment, print technology, servers and tape backup systems

  • Provides desktop services support as needed. Determine root cause of PC failures through technical analysis. Take appropriatecorrective action toresolve the issue.

  • Perform preventive maintenance on technology infrastructure including, wireless networks, mobile computing equipment, wireless data collection equipment, servers, and backup sub-systems.

  • Attend meetings, perform administrative functions, and uphold policy guidelines fulfilling departmental requirements.

  • Provide infrastructure support services as necessary. Evaluate potential business impact and prioritizes responses accordingly. Initiate appropriate corrective action to mitigate negative business impact.

  • Participate in special projects in support of business initiatives (facility start-up activities and realignments) as necessary

  • Assist Telecommunications Services with phone system maintenance as directed.

Qualifications

  • High School Diploma, associates degree or equivalent work experience preferred

  • 1-2 years in related field support role

  • Wireless technology, PC’s, servers, networking, telecommunications, mobile computing equipment, printers & other peripherals

  • “CompTIA A+” preferred

  • Current valid driver’s license in good standing, personal and reliable transportation

Requisition ID 6543

Job Locations US-TX-Houston

Company Grocers Supply

Category IS/Technology

Posted Date 5/16/2017

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