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C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
As an Accounts Receivable Collections Associate , you will be responsible for the oversight of an assigned portfolio of customer accounts with the goal of reducing and minimizing A/R delinquency of the portfolio. In this role, you will be customer-centric and work diligently to resolve collections, account adjustments, customer discrepancies and short payments.
Weekly monitoring and maintaining assigned accounts including, reporting account statuses to direct supervisor
Promptly escalating collections issues
Prepare & send Delinquency notices
Research and process approved adjustments
High volume phone calls/emails to assigned delinquent customers & vendors
Reconcile customer/vendor disputes as they pertain to payment of outstanding balances that are due
Provide excellent & considerate customer service to customers, vendors and internal counterparts
Participate in team planning meetings
Meet defined department goals and activity metrics
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Associate's Degree, preferably in Finance, Accounting, or Management; will also consider extensive seminar or course work pertaining to Credit & Collections such as NACM CBF/CBA Certification
3 (three) plus years of collections experience, preferably in a high volume B2B environment; Food Industry experience is a plus
General Accounting knowledge
Strong attention to detail, goal oriented, and organized
Proficiency in Oracle
Proficiency in MS Office, including: Excel, Word, and Access, power user level in Excel is a plus
Ability to work independently and to adapt to a fast changing environment
Creative, self-discipled and capable of identifying and completing critical tasks independently and with a sense of urgency
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
Requisition ID 7280
Job Locations US-NH-Keene
Company C&S Wholesale Grocers, Inc.
Posted Date 8/9/2017