C&S Wholesale Grocers, Inc. Regional Field Support Technician in Stockton, California

Company Overview

Tracy Logistics, LLC is one of the largest wholesale grocery suppliers on the West Coast, and is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At Tracy Logistics, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition for Employment with Tracy Logistics, LLC. Tracy Logistics, LLC is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

As the Regional Field Support Tech, you will implement all strategies for the IS operations and provide technical guidance of IS procedures for the warehouse operation.

Responsibilities

  • Guide, train and plan associates daily work schedules to ensure daily, weekly and monthly goals are met.

  • Monitor incident and request management queues to ensure all work is completed.

  • Acts as a mentor and provides training for Associate Field Support Technician.

  • Provide technical support for facilities as needed (24/7).

  • Perform installation and support of highly technical systems such as; wireless networks, mobile computing and RF equipment, print technology, servers and tape backup systems. Handle complex operations and technical problems requiring judgment and latitude for independent action.

  • Project Management of warehouse technology initiatives and service providers. Oversee roll-outs and installation of technology as required for projects ranging from medium to large in size and complexity. Resolve issues and drive projects to completion. Research new technology andderive guidelines on how technology will best suit company needs.

  • Provide desktop services support as needed. Determine root cause of PC failures through technical analysis and take appropriate corrective action to resolve the issue.

  • Perform preventive maintenance on technology infrastructure including, wireless networks, mobile computing equipment, and wireless data collection equipment, servers, and backup sub-systems.

  • Provide infrastructure support services as necessary. Evaluate potential business impact and prioritizes responses accordingly. Initiates appropriate corrective action to mitigate negative business impact.

Qualifications

  • High School Diploma, associates degree or equivalent work experience preferred

  • 7-10 years in related field support role

  • Wireless technology, PC’s, servers, networking, telecommunications, mobile computing equipment, printers & other peripherals

  • “CompTIA A+”, “CompTIA Network+” preferred

  • Current valid driver’s license in good standing, personal and reliable transportation

Requisition ID 6609

Job Locations US-CA-Stockton

Company Tracy Logistics, LLC

Category IS/Technology

Posted Date 5/16/2017

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