C&S Wholesale Grocers, Inc. Receptionist I in Keene, New Hampshire

Company Overview

C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

As Receptionist , you will be the first point-of-contact for customers, vendors and business partners visiting or calling our Corporate Offices.

Responsibilities

Operate Main telephone switchboard

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.

  • Contact individuals to inform them of telephone calls, using interoffice communication equipment or email

  • Relay or route written or verbal messages.

  • Perform various data entry or word processing tasks, such as updating phone directories

  • Route emergency and routine calls appropriately.

Visitor Check-in/Badge Issuance

  • Greet persons entering Company, determine nature and purpose of visit, and direct or escort them to specific destinations.

  • Provide information about Company, such as location of departments or offices, employees within the organization, or services provided.

  • Monitor and authorize entrance and departure of employees, visitors, and other persons visiting the Company

  • Issue visitors/staff badges, maintain visitor log, and provide Front Desk Emergency Operations Procedures as directed

Administrative Support

  • Prepare Weekly New Hire Onboarding Materials In accordance with Supervisor instructions

  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating computers to work with spreadsheets, reports, or other documents.

  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and desktop computers.

  • Complete other tasks as assigned

Qualifications

  • High school diploma or general education degree required. (Associate preferred)

  • Minimum 12 months customer service related work experience required, preferably in a receptionist position.

  • Knowledge and experience with multi-phone line system.

  • Exceptional organizational, communication and interpersonal/customer service skills.

  • Ability to handle several visitors and phone calls simultaneously.

  • Ability to listen to and understand the needs of internal and external customers and respond professionally.

  • Being proactive, flexible and versatile with project work.

  • Must be familiar with data entry and be acquainted with Microsoft Office Programs (Basic Level Proficiency required in Outlook, Excel, Word)

Physical Requirements:

Manual dexterity to include wrist motion and eye/hand coordination. Sitting and standing for extended periods of time. The individual is regularly required to sit for long periods, speak and hear, use a telephone, read and interpret data, and have sufficient body flexibility and personal mobility that permits working in an office setting.

Requisition ID 10290

Company C&S Wholesale Grocers, Inc.

Category Human Resources

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