C&S Wholesale Grocers, Inc. Sr. Systems Analyst, Transportation Systems in Keene, New Hampshire

Company Overview

C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

C&S Wholesale Grocers is looking for a high performing Sr. Analyst to support the transportation management systems transformation across our national network. C&S is rapidly innovating our transportation and logistics capabilities by partnering with the best in class technology providers, including: Manhattan Associates Transportation Management System (TMS), FourKites Freight Visibility and Predictive ETA tool, TMW Fleet Maintenance and Telematics solutions.

In this role you will be responsible for supporting the realization of the C&S transportation technology vision. You will achieve this by understanding the functional needs of the Transportation organization and translating those needs into clear specifications. You will be involved in all aspects of application administration and integration design and responsible for testing, deploying, documenting and supporting all systems within the transportation landscape. You will also need to communicate clearly with your business partners to ensure day-to-day alignment; provide updates to transportation and IT leadership with progress on open projects, requests and incidents and support the maintenance of transportation management systems documentation.


  • Install, update, configure, tune, diagnose and support Transportation Management Systems, Freight Visibility applications, Fleet Maintenance Systems and Telematics Systems.

  • Support C&S Transportation initiatives by leading technical design, development, testing and implementation with internal and external business partners

  • Ensure the Transportation team is prepared for any system changes – plan and conduct training, create SOP’s and consistent communication of progress and identification of any gaps

  • Ability to understand and creatively design system solutions to support complex business logic and innovate process inefficiencies

  • Develop and execute detailed test scenarios specific to transportation systems

  • Participate in the action plan for any critical system performance issues with any of the transportation systems, from start to resolution

  • Communicate issues impacting daily operations to the Transportation team and provide updates on resolution

  • Oversee application maintenance plans, troubleshooting and on-call support including answering user questions on system functionality, corrections for production problems, recommendations for improvement, data correction, one-time corrective action and coordination with other IT Support groups for problem resolution

  • Improve overall team efficiency in issue resolution and cross-domain communication by following standard operating procedures and establishing/training subject matter experts

  • Ability to complete multiple projects and priorities within projected timelines

  • Available 24x7 during on-call rotation via pager/cell phone


Must have:

  • 2+ years of experience developing, supporting or implementing Manhattan Associates Transportation Management System

  • Working knowledge of the Manhattan Associated Transportation Management solution, including: modelling, procurement, planning and execution, fleet management, audit, payment and claims and carrier management

  • Previous experience designing, building, testing and deploying interfaces to and from Manhattan Associates Transportation Management System

  • Bachelor’s Degree in Computer Science or equivalent experience

  • Strong SQL skills

  • Previous experience building and maintaining system landscape and integration documentation

  • Previous experience creating detailed specification documents and test scenarios

  • Strong analytical skills, with a working understanding of supply chain transportation and logistics

  • Strong hands-on person who can both help drive technical development projects and maintain world class systems operations

  • Demonstrate high learning agility

  • Excellent attention to detail and solid and consistent follow through

  • Great team player with good interpersonal skills

Nice to have:

  • Knowledge of SOA, ETL, EDI technologies, Database systems (DB2, Oracle, SQL Server, MySQL)

  • 1 year of experience with database troubleshooting or developing in SQL or related relational database

  • Previous experience with freight visibility technology, preferably FourKites

  • Previous experience with routing software (JDA, Manhattan, Manugistics preferred)

  • Previous experience with dispatch software (CAMS Pro / Prospero preferred)

  • Strong verbal and written communication skills with the ability to effectively communicate with planners, peers, and senior leadership

  • Java, C++, and VB,.NET skills preferred but not essential

Requisition ID 10445

Company C&S Wholesale Grocers, Inc.

Category IS/Technology