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C&S Wholesale Grocers, Inc. Help Desk Rep. III in Robesonia, Pennsylvania

About Our Company

Robesonia Logistics, LLC is one of the largest wholesale grocery suppliers in the Northeast, and is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At Robesonia Logistics, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition for Employment with Robesonia Logistics. Robesonia Logistics is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

As a Help Desk Analyst I, you are responsible for front-line support of Retail Technology Services software and hardware, including problem determination and troubleshooting.

Job Description

Responsibilities

  • Communicate and instruct retailers in the use of both computer software and hardware.

  • Answer questions and troubleshoot problems on a variety of software.

  • Provide support for computer heardware and networking.

  • Test and resolve software problems reported by customers.

  • Provide recommendations to customers which will allow them to remain technologically up to date.

Qualifications

  • Associates Degree or equivalent work experience required.

  • Prior experience in help desk and retail environment preferred.

  • Must have a strong working knowledge of current computer technology, operating systems, networking, hardware, front-end scanning systems, office accounting and retail operations.

  • Must have ability to interact with customers in a courtesous, friendly and professional manner at all times.

  • Fast paced environment requires an attention to detail, sense of urgency, accuracy, and timely completion of work.

  • Driver's license is required to travel to customer sites on occasion.

Qualifications

Shift

1st Shift (United States of America)

C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

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