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About Our Company
Robesonia Logistics, LLC is one of the largest wholesale grocery suppliers in the Northeast, and is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At Robesonia Logistics, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition for Employment with Robesonia Logistics. Robesonia Logistics is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
The Retail Support Technician IV (RST) provides technology service and support to the company's customers. The RST supports the Retail Technology Help Desk providing Level 2 support and supports the full suite of Retail Technology services, programs, and solutions used by customers. The RST works with other team members and the Retail Services Leadership Team to demonstrate the Company's Values, execute the Company's Strategic Objectives, and continually elevate the Customer Experience.
Wilkes Barre/Scranton Area
Provide technical and application support to the Company's Retailers for all solutions within the Retail Technology suite of services including back-office HQ and store applications, point-of-sale, sign/tag software, networking, etc.
Provide hardware service and support for Retailer equipment including servers, computers, network, and point-of-sale.
Provide Level 2 technical support to our Retailers when escalated from the Level 1 Retail Technology Help Desk team, and escalate to Level 3 Management when required.
Provide Retailers with service that includes remote and on-site field support in Retail supermarkets.
Provide basic application training to Retailers for the Retail Technology suite of services.
Provide Retailers with counseling, advice, and recommendations on technology solutions and services.
Specialized Knowledge : Strong knowledge of supermarket operations including point-of-sale and back-office applications; Strong technical/networking background
Special Skills : Proficient in Microsoft Office Suite; Able to build positive customer relations; Good communication, verbal and writing skills; Complex problem-solving skills; Team player
Physical abilities: : Ability to lift 50 pounds and sit and stand for long periods of time
Other: : Occasional overnight travel, driving, air travel
Years Of Experience
Wilkes Barre/Scranton Area
Associate Degree - General Studies
Robesonia Logistics LLC
C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.