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C&S Wholesale Grocers, Inc. Supervisor, Operations Control Center in York, Pennsylvania

About Our Company

ES3 is an experienced team of third-party logistics experts, saving Consumer Packaged Goods manufacturers significant time and money every day. A pioneer of the collaborative distribution model, ES3 provides solutions across all channels, optimizing its supply network to expedite replenishment. ES3 does this by combining warehousing, mixing, and distribution services under one roof in a multi-manufacturer, collaborative model optimized by advanced technology.

Working Safely is a Condition for Employment with ES3, LLC. ES3, LLC is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

As an Automation Control Room Supervisor, you will oversee supervise the delivery of tactical assistance to management in the monitoring and controlling of daily operations of all functional departments at ES3 York, coordinate initiatives to improve production and communications, plan and forecast to meet KPI initiatives, effectively supervise the day-to-day activities of all warehouse operational functions on the campus, and be able to effectively monitor the operation, analyze the current situation, and make recommendations that maximize the use of available resources to achieve the highest levels of performance for the campus as a whole, while driving improvement initiatives that result in greater efficiency and a higher level of service for the customer.

Job Description


  • Monitor the daily activities of Grocery Warehouse Associates in the fulfillment of customer orders and general warehouse operations, ensuring all departments are operating at maximum capacity.

  • Recommend manpower allocations across departments, monitor production rates, inventory allocation and crane utilization to ensure maximum fill rates for the customer.

  • Seek out areas of loss in the operation; develop, lead and manage strategies to reduce losses and improve overall business productivity.

  • Assist the OCC manager in synchronizing all individual processes from automation, manual selection, and cross-dock to eliminate dock congestion.

  • Field calls from customers with various requests and complaints and communicate back with answers to their concerns and provide estimates on the severity of the issue.

  • Coordinate last minute store orders.

  • Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.

  • Perform other job-related duties as assigned.

  • Travel Required:Yes


  • Warehouse : Perishable Warehouse (28F to 60F)

  • Warehouse : Grocery Warehouse (50F to 90F)


  • Specialized Knowledge :

  • Special Skills : • Extensive knowledge and skill in retail distribution processes, logistics, warehouse operations and warehouse safety regulatory standards. • Strong leadership skills including team facilitation, training and motivation. • Demonstrated strong written and oral communication skills. • Bilingual a plus. • Strong analytical and problem solving skills. • Advanced proficiency with PC skills including experience using windows, word processing, spreadsheet, email software. Additionally, Microsoft Office applications preferred; exposure to Warehouse Management Systems, SQL, voice recognition, inventory control, labor management is a plus). • Food Safety, Fork Lift Operator, and HACCP Certifications preferred.

  • Physical abilities: : • The physical requirements/expectations are: • Occasionally climbing up to 4 ft. (Must have fall protection training and using proper fall protection equipment). • Occasionally crawling, balancing, stooping, fingering, sitting, talking, pushing and pulling up to 80 Lbs • Occasionally reaching (level: Waist/overhead, etc.) • Frequently feeling, kneeling, crouching, and stooping • Frequently handling, carrying and lifting up to 80 Lbs. • Continuously standing and walking on surface type (s): Carpet, tile, concrete • Continuously carrying, seeing, hearing, smelling and repetitive movement using both hands and feet

  • Other: : • Key Compentencies

  • (People) •Inspires Trust • Builds upon your Talent • Creates an Inclusive Work Environment : (Business) • Drives for Results • Drives Continuous Improvement & Innovation • Facilitates Change

Years Of Experience

  • 2-5 : General warehouse experience; Supervisory experience preferred.


Bachelor's Degree - Operations Management, High School Diploma - General Studies


2nd Shift (United States of America)



C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.